Terms of Service

1. Introduction

Welcome to Kaaveri Desi ("we", "our", "us"). These Terms of Service ("Terms") govern your use of our website at www.kaaveridesi.com(the "Site") and the purchase of any products through the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

2. Eligibility

You must be at least 18 years of age to make a purchase on our Site. By placing an order, you represent and warrant that you are legally capable of entering into binding contracts under applicable Indian law.

3. Products & Pricing

• All product descriptions, images, and nutritional information are provided in good faith and are as accurate as possible.
• Prices are listed in Indian Rupees (INR) and are inclusive of applicable GST.
• We reserve the right to change prices at any time without prior notice. The price applicable to your order is the price displayed at the time of checkout.
• In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.

4. Orders & Payment

• Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order.
• Payments are processed securely via Razorpay. We accept UPI, debit cards, credit cards, net banking, and wallets.
• Cash on Delivery (COD) is available in select pin codes and may carry an additional handling fee.
• We do not store your card or banking details on our servers.

5. Shipping & Delivery

Please refer to our Shipping Policy for details on delivery timelines, charges, and serviceable areas.

6. Returns & Refunds

Please refer to our Return & Refund Policy for details on our return process and eligible refund scenarios.

7. Intellectual Property

All content on this Site — including text, graphics, logos, images, product descriptions, and software — is the property of Kaaveri Desi and is protected by Indian copyright and trademark laws. You may not reproduce, distribute, or use any content without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Kaaveri Desi shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Site or products. Our total liability shall not exceed the amount paid by you for the specific order in question.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Uttar Pradesh, India.

10. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Site after changes constitutes acceptance of the revised Terms.